Terms and Conditions

Company Info:

Glowell AB
Org. No: 559544-1717
Address: Stavhoppsvägen 23, 564 34 Jönköping, Sweden
Email: hello@lashmore.club


Prices

All prices are listed in EUR, including VAT. We reserve the right to adjust prices, correct errors, or mark items as sold out.


Payment

Payments are currently accepted by card via PayPal. More payment options will be available soon.


Shipping

Orders are shipped within 1–3 business days. Delivery time is normally 2–6 business days.
If an item is out of stock, estimated restock information is shown on the product page.


Right of Withdrawal & Returns

Online Courses

You have a 14-day right of withdrawal according to the Distance Selling Act, counted from the day you receive your purchase confirmation.
Once you log in, download materials, or start the course, the service is considered started and the right of withdrawal no longer applies.
If you wish to cancel within 14 days, contact us by email before logging in or starting the course.
Approved refunds are processed within 14 days.

Physical Products

You have a 14-day right of withdrawal from the day you receive your order.
For hygiene and safety reasons, opened or used products cannot be returned.
Items must be returned in their original packaging and condition.
Customers cover return shipping costs.

How to make a return:
Email us at hello@lashmore.club with your order number and reason for return.
After confirmation, send your item to:

Glowell AB
Stavhoppsvägen 33
564 34 Jönköping, Sweden

Refunds are processed within 14 days of receiving and approving your return.

Exceptions:
Custom orders or products marked “non-returnable” cannot be returned.
No withdrawal rights apply to courses that have already begun.


Complaints

If a product is defective or incorrect, you have the right to make a complaint under Swedish Consumer Law. Contact us and we’ll help you find a solution.


Personal Data (GDPR)

When you make a purchase, your details are stored to complete your order.
We never share your information with third parties for marketing purposes.
Payments are processed by our payment partners (e.g., Shopify Payments / Klarna) according to their terms.